MANAGEMENT SERVICES

  • Regulatory required sample collection 

  • Department of Health Compliance       

  • Public Notifications                

  • Operation and maintenance of system components including water treatment systems 

  • Repairs and Oversight     

  • Consumer Confidence Reporting &       Water Use Efficiency Reporting         

  • 24-Hour Emergency Response

  • System upgrades, technical advisory and project management    

  • Meter Reading         

  • Temporary & On-Call Management      

  • Level 1&2 Assessments                          

  • Department of Health SMA                Requirements    

UTILITY BILLING

  • Monies deposited directly into your water system bank account

  • Collections and Aging receivables statements

  • We follow YOUR billing policies

  • Option to have your customers pay electronically

  • Customer utility billing on your schedule

  • Calculation of penalty &/or service charges, dues, etc.

  • Preparation and mailing of customer billing statements.

  • Water service suspension, assist with lien
    filing, etc. Allowable per billing policies & by-laws.

  • For your customer’s convenience, we
    provide a reliable, consistent point of
    contact for questions regarding account
    status, payment issues, etc. In addition,
    billing statements have a detachable
    payment return stub and return envelopes are provided.

ENGINEERING

  • Functionality and Affordability as a standard.

  • Emphasizing Projects for Small Systems (1-3,000 connections)

  • Source Approval

  • Distribution System Designs (Are you planning for the future appropriately? Is your engineer specifying affordable and reliable materials?)

  • Capacity Analysis (Do you have enough water to expand? Do you have enough to meet the needs of your current system?)

  • Water Treatment: Iron, Manganese, Arsenic, Taste and Order

NWS SERVICES

PLANNING SERVICES

  • Small Water System Management Programs

  • Utilities and Transportation Commission Rate Cases

  • Capital Improvement Programs

  • Water System Plans

CROSS-CONNECTION CONTROL

  • Policy, Program and Backflow Incidence Response Plan Set Up

  • Commercial & Residential hazard identification

  • On-going support for systems of all sizes

  • Annual testing program tracking and notification

  • Annual Summary Reporting to Department of Health

FINANCIAL MANAGEMENT

  • Maintaining a system checking account at a financial institution of NWS’ choosing with a stated intent to minimize expenses
    associated with the maintenance of this
    account

  • Management of Accounts Payable up to a specified authorization limit. Paying water system bills.

  • Keeping a set of financials utilizing Quick-
    Books, which are available to the water system upon request and/or at a specified time interval.

  • Pre-tax preparation and submission to a
    Certified Public Accountant prior to final submission to the IRS.

  • Lien Filing/Release.

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